FCRA Certificate Program for Data Furnishers - CDIA

FCRA Certificate Program for Data Furnishers

  1. FCRA Certificate Program for Data Furnishers

Overview

The Fair Credit Reporting Act (FCRA) imposes many important duties and responsibilities on all companies and individuals who furnish information to consumer reporting agencies (CRAs). It is important that you understand the basic concepts and provisions of the FCRA and its related rules. Acquire a thorough understanding of the FCRA/FACTA legislation and prove your understanding through a final, comprehensive exam.

To help data furnishers stay informed about the FCRA/FACTA and its requirements, CDIA has developed an online, interactive, and self-paced FCRA/FACTA certificate program. The program includes ten training modules that lay out the key provisions of the FCRA law, as well as clear explanations of what the law means, followed by a comprehensive assessment exam. Taking the data furnisher certification exam will empower you with the knowledge you need to become FCRA compliant!

Program Topics

  • 1: HISTORY AND OVERVIEW OF THE FCRA
  • 2: WHAT IS A CONSUMER REPORT?
    • 2.1 WHAT IS A CONSUMER REPORT?
    • 2.2: WHAT IS A CONSUMER REPORTING AGENCY?
    • 2.3: WHAT IS NOT A CONSUMER REPORT?
    • 2.4: THE GRAMM-LEACH-BLILEY ACT
  • 3: ACCURACY DUTY
    • 3.1: “REASONABLE CAUSE”
    • 3.2: DUTY TO CORRECT AND UPDATE DATA
    • 3.3: “ACCURACY AND INTEGRITY”
    • 3.4: DUTY TO INVESTIGATE DISPUTED INFORMATION
  • 4: DISPUTES
    • 4.1: DISPUTES RECEIVED THROUGH CRAS
    • 4.2: DISPUTES RECEIVED DIRECTLY FROM CONSUMERS
  • 5: DUTIES WITH RESPECT TO DISPUTED INFORMATION
    • 5.1: DUTY TO PROVIDE NOTICE OF DISPUTE
    • 5.2: DISPUTED CREDIT CARD ACCOUNT INFORMATION
    • 5.3: DISPUTED PAYMENTS
  • 6: DUTIES WITH RESPECT TO SPECIFIC INFORMATION
    • 6.1: VOLUNTARY CLOSING OF CREDIT ACCOUNTS
    • 6.2: NOTICE OF DELINQUENCY OF ACCOUNTS
    • 6.3: MORTGAGE SERVICERS’ LATE-CREDITED PAYMENTS
    • 6.4: STATUS AS MEDICAL FURNISHER
  • 7: FRAUDULENT ACCOUNTS
    • 7.1: IDENTITY THEFT-RELATED DUTIES
    • 7.2: IDENTITY THEFT RED FLAGS RULE
  • 8: ADDRESS DISCREPANCY RULE
    • 8.1: ADDRESS DISCREPANCIES DUTIES
  • 9: NEGATIVE INFORMATION NOTICE
    • 9.1: NEGATIVE INFORMATION NOTICE
  • 10: ENFORCEMENT & PENALTIES
    • 10.1: CIVIL LIABILITY FOR WILLFUL NONCOMPLIANCE
    • 10.2: CIVIL LIABILITY FOR NEGLIGENT NONCOMPLIANCE
    • 10.3: ADMINISTRATIVE ENFORCEMENT
    • 10.4: LIMITATIONS ON FURNISHER LIABILITY
    • 10.5: ASSESSMENT TEST
  • 11: TAKING THE FINAL DATA FURNISHER EXAM
    • 11.1: FINAL FCRA EXAM

Program Description

The FCRA Certificate Program for Data Furnishers is a synched audio-visual course (you will need headphones or speakers in order to take this training). On average the course takes 2-4 hours to complete the 10 training modules and final exam, depending on your familiarity with the FCRA. The program is designed to allow you to work through the training modules at your own speed, logging out and returning as necessary. The site should NOT be exited during the final exam. Once you have completed the exam you will receive your score immediately. A score of 80% or more is required to pass. For audit purposes, a certificate of completion is available upon successfully passing the course. The certificate is valid for two years.

Program Structure

Each learning module is organized into three main components:

    1. Key provisions of the FCRA law
      – Step one involves reading the text of the FCRA itself
    2. Explanation of the Law
      Step two breaks down the language of the FCRA and explains language and terms.
      Further, you will find hyperlinks that bring you to selected FTC Commentary examples and FTC Staff Opinion Letters.
      Please note that for the purposes of this training course, the FTC Commentary as well as the FTC Staff Opinion Letters serve mainly as an additional reference tool.
    3. An assessment test at the end of the explanatory material

– Each training module includes sample test questions.

Who Should Take This Program?

Understanding and adhering to FCRA compliance requirements should be part of every company’s due diligence when working with consumers on issues that pertain to this federal law.

Compliance training is an essential part of your Compliance Management System (CMS) obligation. It demonstrates the professionalism and competence of your employees as well as your organization.

Non-compliance can carry not only enormous legal consequences but also economic and reputational damages. CDIA’s FCRA certificate program has gained widespread recognition as a valuable tool in working towards compliance and providing employees with the training they need.

How Long Do I Have to Take It?

The FCRA certificate course is self paced. You have one year from the date you are enrolled to finish. The course will expire after one year if not completed. There is no option to extend the course deadline; a new course will need to be purchased.

Exam Taking & Grading Information

The FCRA is a complex piece of legislation. As such, the training material requires us to introduce you to a lot of terminology as well as important concepts and provisions of the FCRA.

CDIA recommends that you break up taking the course into several sessions. Our system will remember where you left off each time you log in to the site. Once you complete all assigned training modules you are granted access to the final FCRA exam. If you opt not to take the exam immediately, you can go back to the various training modules to review the training material further.

The final exam is a mixture of “true or false” and multiple choice questions. Upon completing the exam you will receive your score immediately. You will have the opportunity to review your exam as well. Once you pass, you will receive a certificate (valid for two years) indicating you are knowledgeable about the FCRA and its provisions. If your attempt at the exam is not successful, but you still wish to earn a certificate, you will need to purchase the course again.

System Requirements

Recommended Browsers 

  • Windows: Google Chrome (latest version), Firefox (latest version), Internet Explorer 11, Edge (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox, latest version
  • Mobile: Safari in Apple iOS/iPadOS (latest version), Google Chrome (latest version) in Apple iOS/iPadOS (latest version), Google Chrome (latest version) in Android OS 6 or later

Apple iOS

Android OS

This is a synched audio-visual course (headphones or speakers are needed to take the training). There are no access restrictions by IP addresses; you will be able to access the site from anywhere.

Time Requirement:2-4 hrs.

(depending on knowledge of the FCRA)

$123

for CDIA and non-members

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DO YOU KNOW?

Your reporting obligations when a consumer requests a fraud alert?

When and how to investigate a dispute from a consumer?

How to handle voluntary closed credit accounts?

What constitutes an “Identity Theft Report”?

When to provide a “negative information notice”?

THIS PROGRAM HELPS YOU:

Understand the basic concepts and provisions of the FCRA and how they affect your job.

Recognize the consequences of noncompliance.

Implement real-world compliance strategies to minimize risks and liabilities.

Demonstrate your professional qualifications to your customers and peers.